Privacy Policy

1. Introduction

We value your trust and respect your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website. By accessing or using our services, you agree to the practices described in this policy.

2. Information We Collect

Personal Information: Name, email address, phone number, billing details, etc.
Technical Information: IP address, browser type, operating system, device identifiers.
Usage Data: Pages visited, time spent, interactions with features.
Cookies & Tracking: We use cookies and similar technologies to improve user experience and analyze website traffic.

3. Purpose of Collection

We collect and process personal data for:

Providing and improving our services
Customer support and communication
Compliance with legal obligations
Marketing and promotional activities (with consent)
Security and fraud prevention

4. Legal Basis

Processing of personal data is based on:

Consent (explicit opt-in for marketing, cookies, etc.)
Contractual necessity (to deliver services you request)
Legal compliance (as per IT Act, 2000 and DPDP Act, 2023)
Legitimate interests (website analytics, service improvement)

5. Data Sharing & Disclosure

We do not sell personal data. Information may be shared with:

Service providers (hosting, analytics, payment gateways)
Government authorities, when legally required
Affiliates and partners (only with consent)

6. Data Retention

Personal data is retained only as long as necessary for the purposes stated, or as required by law.

7. Security Measures

We implement reasonable security practices, including encryption, access controls, and regular audits to protect against unauthorized access, alteration, or disclosure.

8. User Rights

Under the DPDP Act, 2023, you have the right to:

Access your personal data
Request correction or deletion
Withdraw consent at any time
Lodge complaints with the Data Protection Board of India

9. International Data Transfers

If data is transferred outside India, we ensure adequate safeguards in compliance with applicable laws.

10. Children’s Privacy

We do not knowingly collect personal data from children under 18 without parental consent.

11. Updates to Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with a revised “Last Updated” date.

12. Contact Us

For questions or concerns regarding this Privacy Policy, please contact:

Performia Automations Pvt Ltd
Email: support@performiaautomation.com
Address: C-71, Basement, Vikas Puri, New Delhi-110018 India